Published: Sat, December 08, 2018
Industry | By Terrell Bush

Bethesda's website briefly revealed customer support tickets and personal information

Bethesda's website briefly revealed customer support tickets and personal information

This information came to light when Reddit user Jessiepie posted to the Fallout 76 subreddit to explain the situation. Initially, Bethesda claimed that it was due to production costs that the bag's quality had been changed prior to release, though owners were not satisfied with that answer, with some even threatening a class action lawsuit against the company for false advertising.

The game was announced at E3 2018 and, based on this piece of information, it doesn't look it has done that much progress. And, of course, there have also been more bugs. Is there anyone enjoying the game like me?

In an unfortunate twist of fate, the main support tickets shown in the post are from fans requesting a new bag by including their power armor set receipts.

If you want to see what kind of Creation Club content is available, which is likely one of the reasons for this Fallout 4 update, head over to the official forums to see a Sneak Peek of the new content.

The launch of Fallout 76 has been beset by problems. And, if you filed a support ticket via your Bethesda account there is a chance you might see other people's support tickets. Or, at least, that's what players thought.

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Bethesda is facing yet another public image stumble. "Please rest assure I have no desire to stalk you or mess with your Fallout 76 experience", they wrote. That can be hard, given how often the game crashes.

Bethesda said fewer than 123 tickets were submitted during that "exposure window", as the publisher called it.

Hi guys! First time Reddit poster here. The issue has since been resolved according to a Bethesda representative.

I'm not going to paste screenshots of what I have access to for the privacy of people, but I can see receipts of people from all over the world, and if I can, other people probably can, too.

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