Published: Thu, July 19, 2018
Entertaiment | By Mabel Barber

Facebook's Content Moderation is Under Fire in Undercover Report

Facebook's Content Moderation is Under Fire in Undercover Report

The statements are a response to several claims made in the same documentary, which is anchored by the findings of an undercover reporter implanted back in March in CPL Resources, Facebook's largest center for United Kingdom moderation.

"While this process was previously referred to as "shield", or shielded review, we changed the name to "Cross Check" in May to more accurately reflect the process", the company said.

The reason, says the moderator, is that "they have a lot of followers so they're generating a lot of revenue for Facebook".

Facebook, however, said it will remove Robinson's page if he repeatedly violated the site's community standards. Moderators said it violated Facebook content policies at least 5 times, but wasn't taken down because it was "shielded". "Facebook has learned that the people on the extremes are the really valuable ones because one person on either extreme can often provoke 50 or 100 other people and so they want as much extreme content as they can get". At its high point, Britain First's now-banned page boasted around two million likes, and was, according to anti-fascist organization Hope Not Hate, the "second most liked Facebook page in the politics and society category in the United Kingdom - after the royal family". That's opened the door for hate speech, violent videos and Facebook pages from far-right groups to persist over the social networking site, even as the content can violate company policies.

CEO of Retail Excellence, Lorraine Higgins today said that, based on the documentary, the group has made a decision to suspend its partnership with Facebook until further notice. People are debating very sensitive issues on Facebook, including issues like immigration.

Rupee weakens against dollar
Since December 2017, a total increase of Rs 22 has been seen in the value of the United States dollar. In the open market, the United States dollar rate has gone up to Rs129, the forex dealers said.

In the programme, Facebook's vice-president of global policy solutions, Richard Allan, admitted that the investigation had "identified some areas where we have failed" and he apologised. "And that debate can be entirely legitimate", Allan said in response to the comment.

"We have to have an admission that the person is under-age". "If not, we just, like, pretend that we are blind and we don't know what underage looks like". It has also - not for the first time - pledged to do better.

Facebook told the programme that the video in question should have been removed.

A year later, Facebook published its own versions of the guidelines, offering the first detailed look at its rulebook in more than a decade of operation. "We take these mistakes incredibly seriously and are grateful to the journalists who brought them to our attention", Facebook vice president Monika Bickert wrote in an official post.

Facebook has taken heat from critics on multiple fronts, whether in terms of its efforts to battle fake news or its mishandling of user data during its interaction with now-defunct political consultancy Cambridge Analytica. We have been investigating exactly what happened so we can prevent these issues from happening again.

Like this: