Published: Wed, June 13, 2018
Business | By Tara Barton

Dixons Says Almost 6 Million Cards Targeted in Cyberattack

Dixons Says Almost 6 Million Cards Targeted in Cyberattack

United Kingdom retailer Dixons Carphone has confirmed there has been unauthorized access to user data held by the company.

Separately, the investigation has found that 1.2m records containing non-financial personal data - such as name, address and email - had been accessed.

The attack involved the processing systems of Currys PC World and Dixons Travel stores, the electronics retailer said Wednesday in a statement, adding that there was no evidence of any fraudulent use of the data at this stage.

The Dixons Carphone share price fell by 5.5% within minutes of major hack announcement.

According to the company, the vast majority of the cards (5.8M) were protected by chip-and-PIN technology - and it says the data accessed in respect of these cards contains "neither pin codes, card verification values (CVV) nor any authentication data enabling cardholder identification or a purchase to be made".

However, an additional 105,000 cards from outside the European Union - with no chip-and-pin protection - have been compromised as part of the breach.

Dixons Carphone CEO, Alex Baldock, revealed that the firm has added extra security measures, informed the relevant authorities and is communicating with affected customers.

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Things haven't been looking too great for Dixons Carphone. In the 2015 incident, hackers exposed the personal details of more than 3 million customers and some employees.

The hacking represents a further blow to the company following a series of profit warnings since last summer amid tough trading for its mobile phone arm.

"While Dixons has said that there is no evidence of fraud taking place, now the data is in the criminal sphere, it's unlikely to be long before it starts being shopped around amongst criminals, with ensuing phishing and bruteforce attacks launched".

'The protection of our data has to be at the heart of our business, and we've fallen short here.

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The company has launched an investigation into the incident and is said to be engaged with cyber security experts. Again, Dixons said there was no evidence that it had resulted in any fraud. Baldock added that Dixons Carphone has also "added extra security measures" to its systems.

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