Published: Fri, May 04, 2018
Business | By Tara Barton

How to change your Twitter password after recent computer glitch

How to change your Twitter password after recent computer glitch

Twitter is asking all users to change their passwords after a bug caused some passwords to be stored in plain text.

"We recently identified a bug that stored passwords unmasked in an internal log, Twitter said in an email and a Tweet". Still, it urged all users to consider changing their passwords.

Twitter notes that it now has "no reason to believe password information ever left Twitter's system" or that these unprotected passwords were accessed by hackers, but the risk of the unknown remains.

Change your password on Twitter and on any other service where you may have used the same password.

Twitter did not say how many passwords were affected, but a source reported to be "familiar with the company's response" said the number affected was "substantial" and that the passwords had been exposed for "several months". Facebook's assessments did not appear to detect the incident.

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The European Union is due later this month to start enforcing a strict new privacy law, the General Data Protection Regulation, that includes steep fees for violators. As part of the settlement, Twitter must maintain a "comprehensive information security program" that will be independently assessed every other year for 10 years.

The company said it discovered the hashing process had not been completed when their system saved passwords, so the actual characters of users' passwords were saved.

We are very sorry this happened.

Twitter's share price was down 1 percent in extended trade at $30.35, after gaining 0.4 percent during the session.

Now, hop into your Twitter account and make sure you're looking at the main feed.

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