Published: Mon, April 16, 2018
Business | By Tara Barton

People are buying faster NBN speeds

People are buying faster NBN speeds

The company's monthly progress report shows a dramatic increase in orders for plans over the NBN network based on wholesale speeds of 50Mb/s or higher, rising from 16 per cent in December to 37 per cent.

Meanwhile, NBN's latest progress report also found that the average home or business connected to the network is experiencing around 18 minutes of per week of bandwidth congestion, compared with six hours and 55 minutes per week in March previous year.

That equates to an increase of more than a million homes and businesses on top of around 320,000 this time past year.

NBN boss Bill Morrow, who this month announced he would be stepping down by the end of the year, said the company was "excited to announce we will be expanding FTTC to cover an additional 440,000 (premises) in areas where some long-copper FTTN and new HFC lead-ins were previously planned".

Currently, there are 6.5 million local homes and businesses which can connect to the nbn, versus 4.5 million in March past year.

Telstra began upgrading more than 850,000 customers from 25Mbps to 50Mbps plans in February. The news came amidst increasing customer complaints and retailer feedback. "NBN Co remains on track to complete the rollout of the network and connect eight million homes and businesses by the end of 2020".

Now, with the new bundles set to arrive in May, NBN Co has said that the temporary promotion, dubbed "Focus on 50", will be available until 31 October 2018 in a bid to assist internet providers to prepare for the transition of the new wholesale bundles.

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"The metrics used relate to services NBN Co delivers to phone or internet providers and the physical connection of homes and businesses to nbn infrastructure".

NBN Co said at the time that the new plans include almost double the average capacity that was previously being purchased by retailers across all NBN fixed line services, aimed at enticing retailers and end users to move up the speed chain - a big factor in NBN Co's efforts to bulk up its average revenue per user (ARPU) figures. "For important information on the metrics and their descriptions please visit NBN Co's update section of its website".

The NBN was up and running more than 99.93 per cent of the time in March, compared to 100 per cent in the corresponding month previous year; while 83 per cent of faults were resolved with phone and internet providers within the agreed time frames, compared to 65 per cent in March 2017.

The amount of nbn installations which have been conducted correctly the "first time" has also slightly improved, from 85% in March past year to 87%.

AUSTRALIANS switching to the heavily criticised National Broadband Network are now more than twice as likely to be on a 50Mbps speed plan or higher than in 2017.

"For the first time, local residents also have a choice of speeds when selecting a broadband package - people should ask their phone and internet provider about the actual speeds they can expect to experience when they switch to a plan over the NBN access network, particularly during peak times".

Faults per 100 connected homes and businesses - There are an average 1.0 per 100 homes and business who experienced a fault on the nbn access network this month - compared to 0.9 in March 2017.

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